[Mozilla Enterprise] No sound on websites with 78esr

[Eddie Rowe]

I am afraid that I don't have any reports of issues with Firefox ESR 78.1 x64 on Windows 10 v1903 and sound.  I just tested against Youtube since I am not a regular video watcher in Firefox at work.  I know it is not very helpful, but I would suggest removing your policies to eliminate those as a possible cause.  Next I would take a close look at the Security and Privacy settings and see if you can spot one that might be an issue - the Enhanced Tracking Protection was updated in ESR 78 as I recall.  Finally, I would recommend bypassing your firewall to eliminate it as the culprit...not likely, but in case ESR 78 does something different than ESR 68 that the firewall does not like.  From time to time we find that a web site does not work correctly since our firewall updates on a regular basis.  Using a hotspot on a phone with a laptop has proven invaluable to us to work towards narrowing things down.

From: Enterprise <enterprise-bounces at mozilla.org> On Behalf Of Malte Riemer
Sent: Friday, August 21, 2020 6:10 AM
To: enterprise at mozilla.org
Subject: [Mozilla Enterprise] No sound on websites with 78esr

Hi,

I have problems with my sound since I am testing Firefox Version 78esr.
My Version I use ist 78.1.0esr.

I can try youtube, spotify or anything else. There's no sound. I also uninstalled and cleared the Firefox-profile etc. but without any effect.

When I use the 68esr-Version, there is no problem.

When I switch on the debugger and look into the console on several pages I can find this error:

[cid:image001.png at 01D67960.CDD3F610]

Maybe the cause of the problem?

I don't use the private mode.
We have some group policies for deleting cookies and cache data when closing the firefox and some other stuff.

Has anybody else the same problem?

Thanks
Malte


Der Schutz Ihrer personenbezogenen Daten ist der Stadt Münster ein wichtiges Anliegen. Die Datenschutzerklärung finden Sie unter folgendem Link: https://www.stadt-muenster.de/datenschutz.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.stadt-2Dmuenster.de_datenschutz.html&d=DwMFAg&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=uWfBYmrte1mW_50BiEB55PxLy2SYcZosH-GOOQfvj0M&s=GNpRW1V7bh0pEJ9gQC4r9AeBXgDRKacGZGtPYx7geRY&e=>
[Zusammen gegen Antisemitismus]
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.mozilla.org/pipermail/enterprise/attachments/20200823/c5006335/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 19025 bytes
Desc: image001.png
URL: <http://mail.mozilla.org/pipermail/enterprise/attachments/20200823/c5006335/attachment.png>