[Mozilla Enterprise] [EXTERNAL] Re: [EXTERNAL] PDF files are printed in the wrong orientation

Tue Sep 3 21:41:50 UTC 2019

(Old email I know)

On Mon, Jul 15, 2019 at 3:54 PM Jason Jackson <jasonjackson at sd44.ca> wrote:

> Hi Mike,
>
>
>
> You submitted the bug for PDF print scaling
> <https://bugzilla.mozilla.org/show_bug.cgi?id=1467576> on my behalf last
> year.  There’s also a bug for PDF print orientation
> <https://bugzilla.mozilla.org/show_bug.cgi?id=1282045> from 3 years ago.
> Neither have received much attention.  I just tried with Beta 69 and can
> confirm that both bugs still exist.
>

I'm attempting to move these up in priority.

>
>
> Was switching to PDFium still a possibility?
>

Unfortunately not. There were too many other things that would have had to
come along with it.

Mike

>
>
> *-----------------------------------------*
>
> *Jason Jackson*
>
> Computer Systems Technician
>
> North Vancouver School District
>
>
>
>
>
>
>
> *From:* Mike Kaply <mkaply at mozilla.com>
> *Sent:* July 15, 2019 1:32 PM
> *To:* Paul Kosinski <mozilla at iment.com>
> *Cc:* Jason Jackson <jasonjackson at sd44.ca>; enterprise at mozilla.org;
> Gaudreau, Jonathan <Jonathan.Gaudreau at stm.info>
> *Subject:* [EXTERNAL] Re: [Mozilla Enterprise] [EXTERNAL] PDF files are
> printed in the wrong orientation
>
>
>
>
>
> On Mon, Jul 15, 2019 at 3:14 PM Paul Kosinski <mozilla at iment.com> wrote:
>
> Just what I wanted, another important feature (PDF display) being
> dropped from Firefox.
>
>
>
> We are  not dropping PDF display from Firefox.
>
>
>
>
> If Chrome can do it, why can't Firefox?
>
>
>
> Chrome uses a different engine called PDFium.
>
>
>
> It really boils down to resources and understanding what the needs are.
>
>
>
> If you have specific PDF issues that you can relay to us, please make sure
> to open bugs with the PDFs.
>
>
>
> If we don't know about the bugs, we can't fix them.
>
>
>
> Mike
>
>
>
> On Mon, 15 Jul 2019 19:03:25 +0000
> Jason Jackson <jasonjackson at sd44.ca> wrote:
>
> > We experience the same issues.  When I asked around, I was told that
> > it's a limitation of PDF.js and that Mozilla was planning on ditching
> > it.  I was disappointed to see that 68 is still using it.
> >
> > In a traditional office environment (i.e. lots of paper, printing,
> > forms), PDF printing is Firefox's biggest shortcoming.  Edge and
> > Chrome have much better PDF and printing support.  Of course plugins
> > are gone now, but you can disable PDF.js and have PDFs download and
> > open in a separate application.
> >
> > -----------------------------------------
> > Jason Jackson
> > Computer Systems Technician
> > North Vancouver School District
> >
> >
> >
> > From: Enterprise <enterprise-bounces at mozilla.org> On Behalf Of
> > Gaudreau, Jonathan Sent: July 4, 2019 1:13 PM
> > To: enterprise at mozilla.org
> > Subject: [EXTERNAL] [Mozilla Enterprise] PDF files are printed in the
> > wrong orientation
> >
> > Hello,
> >
> > We have an issue with pdf file that are generated from an SAP Fiori
> > app (web) that is always printing in the wrong orientation. The pdf
> > preview is handled by the native pdf handler of firefox and when we
> > are previewing it, it shows in the right orientation (landscape) and
> > in the right format (8 ½ x 11 inches or letter) When we print it
> > though, the orientation of the form changes to Portrait and the size
> > to 4'' by 11''.
> >
> > We have a set of policies that are set by GPO and some others in the
> > configuration file but none defines any parameters for the pdf
> > handler. I have tried messing with some flags in about :config like
> > pdfjs.enablePrintAutoRotate to false and true, the result is the same.
> >
> > Also, I have found that Firefox keeps tracks of the printer's
> > configuration by creating new preferences in about :config. Ex :
> >
> > So let's say I have a printer with a universal printer driver that
> > it's orientation configuration is by default to Portrait, Firefox
> > keeps track of this by creating an orientation preference for this
> > printer so that the next time I print, these parameters are (I think)
> > pass to the printer's driver. I have changed the value of this
> > preference and I was able to make it print in the landscape format.
> > Knowing that, I have configured this preferences so that none of the
> > printer's configuration are set in Firefox :
> > [cid:image002.png at 01D53B05.4C8F6980]
> >
> > I have many questions regarding this issue :
> >
> > 1-      Can anyone recommend me a configuration for the pdf.js
> > preferences in Firefox that would help me with my issue?
> >
> > 2-      Where can I find a documentation that would at least gives a
> > little description of all the configurable preferences in Firefox ?
> >
> > 3-      Why printing in Chrome/Edge Chromium does not alterate the
> > pdf form and come out the printer perfectly ?
> >
> > Thank you for your help !
> > ______________________________________
> >
> > Jonathan Gaudreau | Analyste environnement bureautique
> > Section - Parc & Gestion des actifs (T.I)
> > Direction exécutive des technologies de l'information et innovation
> > Place Bonaventure, 800 de la Gauchetière Ouest, bureau 8440
> > (514) 350-0800 poste 81377
> > [
> http://www.stm.info/sites/default/files/media/doc/2019/signature2019.png]
> >
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