[Mozilla Enterprise] FW: Hyperlinks in Outlook causing pop error with Firefox

[Fjoerfoks]

Hi Justin,
Can you elaborate on the network setup? Eg. is Firefox locally installed or
network,  where is the profile located, using Citrix or the like, etc.

Wim

Op vr 18 okt. 2019 15:33 schreef JUSTIAA2 <JUSTIAA2 at ucia.gov>:

> Good Morning,
>
>
>
>
>
> This is a big issue for us. We can’t move forward with the deployment of
> Firefox v68 without this being fixed. Before v68, this wasn’t an issue…what
> has changed?
>
>
>
>
>
>
>
> *From:* Enterprise <enterprise-bounces at mozilla.org> *On Behalf Of *
> JUSTIAA2
> *Sent:* Thursday, October 17, 2019 12:56 PM
> *To:* 'Mike Kaply' <mkaply at mozilla.com>
> *Cc:* enterprise at mozilla.org
> *Subject:* Re: [Mozilla Enterprise] Hyperlinks in Outlook causing pop
> error with Firefox
>
>
>
> Doesn’t the –no-remote allow another Firefox process open with a new
> Firefox profile? That’s not what we want. We want to be able to open a
> Hyperlink from outlook in a new tab in a Firefox instance that’s already up.
>
>
>
> *From:* Mike Kaply <mkaply at mozilla.com>
> *Sent:* Thursday, October 17, 2019 11:20 AM
> *To:* JUSTIAA2 <JUSTIAA2 at ucia.gov>
> *Cc:* enterprise at mozilla.org
> *Subject:* Re: [Mozilla Enterprise] Hyperlinks in Outlook causing pop
> error with Firefox
>
>
>
> Are you using -no-remote to launch your Firefox instance?
>
>
>
> Mike
>
>
>
> On Thu, Oct 17, 2019 at 10:15 AM JUSTIAA2 <JUSTIAA2 at ucia.gov> wrote:
>
> Good Morning,
>
>
>
> When clicking on a Hyperlink in Outlook I get the following pop message
> “Firefox is already running, but is not responding. The old Firefox process
> must be closed to open a new window”.  I haven’t seen this issue since
> updating to Firefox v68 ESR. What could cause this issue? We have one
> default Firefox profile that we’ve renamed “firefox.default”. Any help will
> be greatly appreciated.
>
>
>
>
>
> Thanks,
>
>
>
> Justin Anderson
>
> Software Engineer
>
> *CACI*
>
>
>
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