[Mozilla Enterprise] ESR 52.x to 68.2.0 lost bookmarks

James M. Pulver jmp242 at cornell.edu
Fri Nov 1 12:14:17 UTC 2019


We had a user who had the management software stop working properly on 
his PC and so didn't get updated along the way to 60.0 and point 
releases etc. I fixed that yesterday, and so Firefox was updated from 32 
bit 52.x to 64 bit 68.2.0. This is on Windows 10 1607 LTSB.

Afterwards, it looked like the same profile was being used as before - 
we checked profile.ini and it was pointing to the one profile the user 
had, which was the default profile. However, no bookmarks were found. 
There was a bookmarks.html that we imported, but the user says this is a 
very old set of bookmarks. I'm at a loss - is there anything we can do 
with the profile to get the bookmarks 52.x were using?

Note, we haven't seen this with most upgrades between any versions of 
Firefox before. If it gets the profile, everything is there. But that 
doesn't seem to be the case here.
-- 
James Pulver
CLASSE Computer Group
Cornell University


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