[Mozilla Enterprise] Upgrading from 60.8.0 32-bit to 68.0.1 64-bit breaks user profiles

[Harkins, Steve]

We've been having our electronic software distribution team package new versions of ESR as they are released, and recently we decided to move from the 32-bit version to the 64-bit version.  We discovered that installing the 64-bit version does not automatically uninstall the 32-bit version.  So, we had our ESD team include an uninstall command in the package, to remove the 32-bit version after installing the 64-bit version.

This was working okay - users' profiles, including bookmarks were carried over from the 32-bit version to the 64-bit version.  That is, until we got to version 68.0.1.  Our ESD Team packaged 68.0.1, then tested installing it over the 32-bit 60.8.1 version, and after uninstalling the 32-bit version, found the user's profile was no longer there.

Is this something that can be addressed (retaining the user profile)?  Also, why doesn't installing a 64-bit version of ESR automatically remove existing 32-bit versions, and retain the users' profiles?  This just seems like a logical thing to do.

Also, it looks like users on 60.8.0 don't get updated to 68.0.1 when checking for updates via the Help / About menu option.  Is this by design?  Are we going to have to push 68.0.1 to users, to upgrade them?



Regards,
Steve Harkins
Texas Instruments, Inc
IT Operations & Infrastructure
Client Engineering
214-567-8232
sharkins at ti.com<mailto:sharkins at ti.com>

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