[Mozilla Enterprise] [EXTERNAL] Re: [EXTERNAL] PDF files are printed in the wrong orientation

[Jason Jackson]

Hi Mike,

You submitted the bug for PDF print scaling<https://bugzilla.mozilla.org/show_bug.cgi?id=1467576> on my behalf last year.  There’s also a bug for PDF print orientation<https://bugzilla.mozilla.org/show_bug.cgi?id=1282045> from 3 years ago.  Neither have received much attention.  I just tried with Beta 69 and can confirm that both bugs still exist.

Was switching to PDFium still a possibility?

-----------------------------------------
Jason Jackson
Computer Systems Technician
North Vancouver School District



From: Mike Kaply <mkaply at mozilla.com>
Sent: July 15, 2019 1:32 PM
To: Paul Kosinski <mozilla at iment.com>
Cc: Jason Jackson <jasonjackson at sd44.ca>; enterprise at mozilla.org; Gaudreau, Jonathan <Jonathan.Gaudreau at stm.info>
Subject: [EXTERNAL] Re: [Mozilla Enterprise] [EXTERNAL] PDF files are printed in the wrong orientation


On Mon, Jul 15, 2019 at 3:14 PM Paul Kosinski <mozilla at iment.com<mailto:mozilla at iment.com>> wrote:
Just what I wanted, another important feature (PDF display) being
dropped from Firefox.

We are  not dropping PDF display from Firefox.


If Chrome can do it, why can't Firefox?

Chrome uses a different engine called PDFium.

It really boils down to resources and understanding what the needs are.

If you have specific PDF issues that you can relay to us, please make sure to open bugs with the PDFs.

If we don't know about the bugs, we can't fix them.

Mike


On Mon, 15 Jul 2019 19:03:25 +0000
Jason Jackson <jasonjackson at sd44.ca<mailto:jasonjackson at sd44.ca>> wrote:

> We experience the same issues.  When I asked around, I was told that
> it's a limitation of PDF.js and that Mozilla was planning on ditching
> it.  I was disappointed to see that 68 is still using it.
>
> In a traditional office environment (i.e. lots of paper, printing,
> forms), PDF printing is Firefox's biggest shortcoming.  Edge and
> Chrome have much better PDF and printing support.  Of course plugins
> are gone now, but you can disable PDF.js and have PDFs download and
> open in a separate application.
>
> -----------------------------------------
> Jason Jackson
> Computer Systems Technician
> North Vancouver School District
>
>
>
> From: Enterprise <enterprise-bounces at mozilla.org<mailto:enterprise-bounces at mozilla.org>> On Behalf Of
> Gaudreau, Jonathan Sent: July 4, 2019 1:13 PM
> To: enterprise at mozilla.org<mailto:enterprise at mozilla.org>
> Subject: [EXTERNAL] [Mozilla Enterprise] PDF files are printed in the
> wrong orientation
>
> Hello,
>
> We have an issue with pdf file that are generated from an SAP Fiori
> app (web) that is always printing in the wrong orientation. The pdf
> preview is handled by the native pdf handler of firefox and when we
> are previewing it, it shows in the right orientation (landscape) and
> in the right format (8 ½ x 11 inches or letter) When we print it
> though, the orientation of the form changes to Portrait and the size
> to 4'' by 11''.
>
> We have a set of policies that are set by GPO and some others in the
> configuration file but none defines any parameters for the pdf
> handler. I have tried messing with some flags in about :config like
> pdfjs.enablePrintAutoRotate to false and true, the result is the same.
>
> Also, I have found that Firefox keeps tracks of the printer's
> configuration by creating new preferences in about :config. Ex :
>
> So let's say I have a printer with a universal printer driver that
> it's orientation configuration is by default to Portrait, Firefox
> keeps track of this by creating an orientation preference for this
> printer so that the next time I print, these parameters are (I think)
> pass to the printer's driver. I have changed the value of this
> preference and I was able to make it print in the landscape format.
> Knowing that, I have configured this preferences so that none of the
> printer's configuration are set in Firefox :
> [cid:image002.png at 01D53B05.4C8F6980]
>
> I have many questions regarding this issue :
>
> 1-      Can anyone recommend me a configuration for the pdf.js
> preferences in Firefox that would help me with my issue?
>
> 2-      Where can I find a documentation that would at least gives a
> little description of all the configurable preferences in Firefox ?
>
> 3-      Why printing in Chrome/Edge Chromium does not alterate the
> pdf form and come out the printer perfectly ?
>
> Thank you for your help !
> ______________________________________
>
> Jonathan Gaudreau | Analyste environnement bureautique
> Section - Parc & Gestion des actifs (T.I)
> Direction exécutive des technologies de l'information et innovation
> Place Bonaventure, 800 de la Gauchetière Ouest, bureau 8440
> (514) 350-0800 poste 81377
> [http://www.stm.info/sites/default/files/media/doc/2019/signature2019.png]
>
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