[Mozilla Enterprise] [EXTERNAL] PDF files are printed in the wrong orientation

[Paul Kosinski]

Just what I wanted, another important feature (PDF display) being
dropped from Firefox.

If Chrome can do it, why can't Firefox?


On Mon, 15 Jul 2019 19:03:25 +0000
Jason Jackson <jasonjackson at sd44.ca> wrote:

> We experience the same issues.  When I asked around, I was told that
> it's a limitation of PDF.js and that Mozilla was planning on ditching
> it.  I was disappointed to see that 68 is still using it.
> 
> In a traditional office environment (i.e. lots of paper, printing,
> forms), PDF printing is Firefox's biggest shortcoming.  Edge and
> Chrome have much better PDF and printing support.  Of course plugins
> are gone now, but you can disable PDF.js and have PDFs download and
> open in a separate application.
> 
> -----------------------------------------
> Jason Jackson
> Computer Systems Technician
> North Vancouver School District
> 
> 
> 
> From: Enterprise <enterprise-bounces at mozilla.org> On Behalf Of
> Gaudreau, Jonathan Sent: July 4, 2019 1:13 PM
> To: enterprise at mozilla.org
> Subject: [EXTERNAL] [Mozilla Enterprise] PDF files are printed in the
> wrong orientation
> 
> Hello,
> 
> We have an issue with pdf file that are generated from an SAP Fiori
> app (web) that is always printing in the wrong orientation. The pdf
> preview is handled by the native pdf handler of firefox and when we
> are previewing it, it shows in the right orientation (landscape) and
> in the right format (8 ½ x 11 inches or letter) When we print it
> though, the orientation of the form changes to Portrait and the size
> to 4'' by 11''.
> 
> We have a set of policies that are set by GPO and some others in the
> configuration file but none defines any parameters for the pdf
> handler. I have tried messing with some flags in about :config like
> pdfjs.enablePrintAutoRotate to false and true, the result is the same.
> 
> Also, I have found that Firefox keeps tracks of the printer's
> configuration by creating new preferences in about :config. Ex :
> 
> So let's say I have a printer with a universal printer driver that
> it's orientation configuration is by default to Portrait, Firefox
> keeps track of this by creating an orientation preference for this
> printer so that the next time I print, these parameters are (I think)
> pass to the printer's driver. I have changed the value of this
> preference and I was able to make it print in the landscape format.
> Knowing that, I have configured this preferences so that none of the
> printer's configuration are set in Firefox :
> [cid:image002.png at 01D53B05.4C8F6980]
> 
> I have many questions regarding this issue :
> 
> 1-      Can anyone recommend me a configuration for the pdf.js
> preferences in Firefox that would help me with my issue?
> 
> 2-      Where can I find a documentation that would at least gives a
> little description of all the configurable preferences in Firefox ?
> 
> 3-      Why printing in Chrome/Edge Chromium does not alterate the
> pdf form and come out the printer perfectly ?
> 
> Thank you for your help !
> ______________________________________
> 
> Jonathan Gaudreau | Analyste environnement bureautique
> Section - Parc & Gestion des actifs (T.I)
> Direction exécutive des technologies de l'information et innovation
> Place Bonaventure, 800 de la Gauchetière Ouest, bureau 8440
> (514) 350-0800 poste 81377
> [http://www.stm.info/sites/default/files/media/doc/2019/signature2019.png]
>