[Mozilla Enterprise] Auto Creating firefox profile issue

[Hoang (US), Victor T]

Hello Justin,

You might try to do this (assuming you are on windows):

  *   Navigate to Environment Variables (I get here by typing it out in the search)
  *   Under system variables, you'll need to add a new one and call it this:
     *   Variable: MOZ_LEGACY_PROFILES
     *   Value: 1

I believe that will allow you to use older profiles on newer updates of the browser.

From: Enterprise <enterprise-bounces at mozilla.org> On Behalf Of JUSTIAA2
Sent: Wednesday, December 18, 2019 7:47 AM
To: 'Éric Périard' <Eric.Periard at ccirc-ccric.ca>; enterprise at mozilla.org
Cc: jaa_1220 at yahoo.com
Subject: Re: [Mozilla Enterprise] Auto Creating firefox profile issue

We can't allow a newer profile to be randomly created...that is the issue. We need to be able to run older versions of Firefox using the same default profile that we create.

From: Éric Périard <Eric.Periard at ccirc-ccric.ca<mailto:Eric.Periard at ccirc-ccric.ca>>
Sent: Wednesday, December 18, 2019 10:17 AM
To: JUSTIAA2 <JUSTIAA2 at ucia.gov<mailto:JUSTIAA2 at ucia.gov>>; enterprise at mozilla.org<mailto:enterprise at mozilla.org>
Cc: jaa_1220 at yahoo.com<mailto:jaa_1220 at yahoo.com>
Subject: RE: Auto Creating firefox profile issue

Looks like you have roaming profiles, make sure your systems are up to date...

It's essentially loading a newer profile into an older firefox build.

Eric

From: Enterprise <enterprise-bounces at mozilla.org<mailto:enterprise-bounces at mozilla.org>> On Behalf Of JUSTIAA2
Sent: December 18, 2019 9:48 AM
To: enterprise at mozilla.org<mailto:enterprise at mozilla.org>
Cc: jaa_1220 at yahoo.com<mailto:jaa_1220 at yahoo.com>
Subject: [Mozilla Enterprise] Auto Creating firefox profile issue

Good Morning,

I have an issue where customers travel and have two different versions of Firefox on the workstations they log into.

Here is the scenario:

User A travelled to machine #1. It had Firefox 68.2.0 on it
User A travelled to machine #2. It had Firefox 68.3.0 on it. User opens Firefox.
User A traveled to machine #1. It still has Firefox 68.2.0 on it

The user then opens firefox and gets this error:

"Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox"

The problem with this is that we force Firefox to create the firefox profile using the name "firefox.default", with the settings that we have in place. How can we stop Firefox from launching this error message popping up or if the customer clicks on "Create New Profile" it won't wipe out all the customers bookmarks and settings. Also, I the customer clicks "Exit"....they can't open Firefox. Any help will be greatly appreciated.


Justin Anderson
Software Engineer
CACI

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