<div dir="ltr"><div>I'd like to see an A/B test where we put 'make fx yours' screen before/after verified email screen. Our users will tell us if increased friction vs early customization gets users through the flow.<br><br></div>-e<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Jul 8, 2015 at 8:33 AM, John Gruen <span dir="ltr"><<a href="mailto:jgruen@mozilla.com" target="_blank">jgruen@mozilla.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Agree with Mark and Ryan K. on the problem of overloading the funnel before registration. It seems like there are two competing interests coming into play here: increasing signups vs increasing engagement. Is there a middle path where we can do both?<br>
<br>
I’ve reworked the flow to hopefully address both of these concerns:<br>
<br>
<a href="https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c/1" rel="noreferrer" target="_blank">https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c/1</a><br>
<br>
Thoughts?<br>
<span class="HOEnZb"><font color="#888888"><br>
JG<br>
</font></span><div class="HOEnZb"><div class="h5"><br>
<br>
> On Jul 7, 2015, at 6:25 PM, Ryan Kelly <<a href="mailto:rkelly@mozilla.com">rkelly@mozilla.com</a>> wrote:<br>
><br>
> On 8 July 2015 at 08:12, Ryan Feeley <<a href="mailto:rfeeley@mozilla.com">rfeeley@mozilla.com</a>> wrote:<br>
>><br>
>> In the spirit of increasing engagement, I’m proposing we add some steps to registration to help users understand what sync is, and what devices support it.<br>
>><br>
>> <a href="https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c" rel="noreferrer" target="_blank">https://www.lucidchart.com/documents/view/92d0ec74-a2af-40b8-b714-6db99149e39c</a><br>
>><br>
><br>
> I like the additional customization and linkage, but I'm not sure that<br>
> the registration flow is the right place for them. That's a lot of<br>
> screens for the user to click through before completing their setup,<br>
> which means a lot of opportunities for them to decide they can't be<br>
> bothered.<br>
><br>
> In particular, I think the download links would be more valuable if<br>
> surfaced after the first device is setup, rather than being a<br>
> potential roadblock to setting it up. (Like "ok, you're all set, now<br>
> sync with these other devices").<br>
><br>
> Ryan<br>
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