<div dir="ltr"><div><div>Whoops, forgot to reply-all; a previous message: <br><p dir="ltr">I assume we're also talking here about something simple
like email all unverified accounts again, and including something about
Fennec in that email? (Do we have a record of what kind of device they
started verification from?)</p>
<p dir="ltr">For single device users we could also pop up a reminder in the browser about Fennec (and eventually ios)</p>---<br><br></div>Then given the discussion I was curious what the verification email actually looked like:<br><br><h1 style="text-align:center;margin:0px 0px 10px;letter-spacing:normal;line-height:100%;font-weight:normal;font-style:normal;font-size:26px;font-family:Helvetica;display:block;color:rgb(66,79,89)!important">Almost there</h1>
<br>
<a href="mailto:ianbicking%2Btest@gmail.com" target="_blank">ianbicking+test@gmail.com</a>, you're one click away from verifying your Firefox Account.
<table style="border-collapse:collapse!important" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody><tr height="47">
<td align="center" valign="top">
<table style="border-collapse:collapse!important" border="0" cellpadding="0" cellspacing="0" width="65%">
<tbody><tr>
<td align="center" valign="top">
<table style="border-radius:4px;background-color:rgb(0,149,221);width:100%!important;border-collapse:separate" border="0" cellpadding="0" cellspacing="0" width="280">
<tbody><tr>
<td style="text-align:center;line-height:100%;font-weight:normal;font-size:20px;font-family:Helvetica;color:rgb(255,255,255)" align="center" valign="middle">
<a href="https://accounts.firefox.com/v1/verify_email?uid=" style="text-decoration:none;font-size:20px;font-family:Helvetica;display:block;color:rgb(255,255,255);padding:15px!important" target="_blank">Verify</a>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<table style="border-collapse:collapse!important" border="0" cellpadding="0" cellspacing="0" width="70%">
<tbody><tr>
<td style="text-align:center;padding:30px 20px;font-family:Helvetica;color:rgb(138,155,168);line-height:13px;font-size:11px" valign="top">This is an automated email; if you received it in error, no action is required. For more information, please visit <a href="https://support.mozilla.org" target="_blank">Mozilla Support</a></td></tr></tbody></table>And then when you verify you get this page:<br><br>
<h1 id="fxa-sign-up-complete-header">Account verified</h1>
<div class="">Success</div>
<p class="">Your account is ready!</p>(with a big green checkmark that didn't copy)<br><br></div>So it seems like there's some low-hanging fruit in just adjusting the email and the confirmation page, and a chance to do some easy A/B testing around it.<br><div><div><div><br><br><div><br><br><br></div></div></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Sun, Jun 28, 2015 at 12:37 PM, Ryan Feeley <span dir="ltr"><<a href="mailto:rfeeley@mozilla.com" target="_blank">rfeeley@mozilla.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi all,<br>
<br>
Dan McKinley’s talk this week about the successful use of reminder emails at Etsy struck a chord with me.<br>
<br>
If the metrics are right, there are a lot of accounts left unverified, and far more users who are not adding a second device.<br>
<br>
I think this is a low-effort high-impact way for us to increase both adoption (verified accounts) and engagement (proper use of sync). We could send emails to unverified accounts, and also to infrequent emails to single-device users (i.e. “Have another Firefox to sync yet?”)<br>
<br>
Beyond reminder emails, I’ll be exploring some ways to make it easier to add other devices, like pairing devices by using the camera in Fennec to shoot a QR code on the web. Something like: <a href="https://www.dropbox.com/s/c458gy9jumhdt8r/qr-code.png?dl=0" rel="noreferrer" target="_blank">https://www.dropbox.com/s/c458gy9jumhdt8r/qr-code.png?dl=0</a><br>
<br>
Thoughts?<br>
<span class="HOEnZb"><font color="#888888"><br>
Ryan Feeley<br>
UX, Cloud Services<br>
Mozilla UX<br>
IRC: rfeeley<br>
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</font></span></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Ian Bicking | Firefox Engineering Manager<br></div></div></div></div>
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