Improving age verification

Karl Thiessen kthiessen at mozilla.com
Wed Aug 20 07:58:20 PDT 2014


I think Greg puts it succinctly; I am quite firmly in this camp.

Thanks,
--KT.

----- Original Message -----
From: "Greg Norcie" <greg at norcie.com>
To: dev-fxacct at mozilla.org
Sent: Tuesday, August 19, 2014 2:15:51 PM
Subject: Re: Improving age verification

I don't know if anyone on this list had the dubious pleasure of being a 
tween under COPPA, but it was quite annoying. If I wanted to say, sign 
up for say, a Debian discussion forum, I had to lie about my age. I 
would be extremely unhappy if once I was finally 13, a service excluded 
me because it was "too much effort" to cover my edge case. I might even 
be annoyed enough to seek out another product. Isn't one of this year's 
goals to grow the Firefox userbase?

Second, while 13 year olds might not be particularly passionate about 
Sync, what about other projects like Loop. I'll bet 13 year olds would 
be pretty annoyed if they couldn't sign up for the latest messaging app.

I understand there's limited developer resources, but frankly, this 
seems like pretty minor fix. If the user is in the magic year, ask for a 
full birthdate. And we wouldn't even need to retain the data right? Just 
that the verification passed? So it's not like there is a privacy issue. 
  I think we should think about the signal we are sending to the 
community if we leave this bug open. Do we want to tell an already 
disenfranchised group we don't care about them?
--
Greg Norcie

On 8/19/14, 1:20 PM, Edwin Wong wrote:
> Sorry - I was quick to the punch there...  That was in reference to solution #3 or #3a.
>
> I think if we're going 'improve' age verification, we need to support the exact dates for 13 year old.  I'd choose the least amount of work possible to support exact age verification but with no impact on users over 13.
>
> -edwin
>
> ----- Original Message -----
> From: "Edwin Wong" <edwong at mozilla.com>
> To: "Nick Alexander" <nalexander at mozilla.com>
> Cc: dev-fxacct at mozilla.org
> Sent: Tuesday, August 19, 2014 1:16:17 PM
> Subject: Re: Improving age verification
>
> At first I thought the same... but the MM/DD/YYYY picker ONLY displays if you pick the year that says you're 12 or 13.  If you are over 13, you will never see this date picker/form fields.
>
> -edwin
>
> ----- Original Message -----
> From: "Nick Alexander" <nalexander at mozilla.com>
> To: dev-fxacct at mozilla.org
> Sent: Tuesday, August 19, 2014 10:34:10 AM
> Subject: Re: Improving age verification
>
> On 2014-08-19, 10:25 AM, Ryan Feeley wrote:
>> Hi all,
>>
>> Currently our sign-up form makes users feel older (born 1990 or earlier?), and excludes some kids born in the magic year: https://accounts.firefox.com/signup
>>
>> Finally… here are three proposals to improve our age verification:
>> https://www.lucidchart.com/documents/view/9a25eda5-f03d-46c0-80bf-756cd17da7c3
>>
>> Remember that The Children's Online Privacy Protection Act of 1998 (COPPA) is a United States federal law that requires that we use a “neutral" age verification mechanism.
>>
>> I believe option #1 and #2 are neutral, but I’ll require legal input for #3.
>>
>> Which do you prefer: #1, #2, #3, #3a or leave it the same?
>
> Entering YMD (#1) on mobile is out of the question.  Unbelievably
> terrible with keyboards, Swype, auto-complete, etc.
>
> I could be convinced that #2 without the day field (what do we care?
> round!) is worth it.  But maybe we just go for a larger year range.
>
> #3 is a lot of effort for a really small win.  In general, my political
> features are not unduly ruffled by denying folks in the cusp year access.
>
> Nick
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