[CBT] Draft Conflict Resolution Guidelines

Emma Irwin emma.irwin at gmail.com
Wed Nov 5 08:28:37 PST 2014


I want to add that in the Reps program - mentors exist to help in this way.
At least as a first point for conflict resolution.
On Nov 4, 2014 10:04 PM, "Benjamin Kerensa" <bkerensa at gmail.com> wrote:

> I like the idea of instead of a ticket system that there be a list of
> stewards who people can reach out to and whose names are known that
> way reporters can pick someone they are comfortable with. I think a
> ticket system could raise some issues especially not knowing who would
> triage or have access to reports in that system. This goes a bit
> beyond collecting PII but also collecting information about sensitive
> personal conflicts.
>
> On Tue, Nov 4, 2014 at 5:09 PM, Lawrence Kisuuki
> <lawrence at mozilla-uganda.org> wrote:
> > Hello David, team,
> >
> > Hope you're well. I finalised the draft on our conflict resolution
> > guidelines in the community. I've also involved closely Tom to help
> create
> > an effective report system through a confidential email address and
> we'll be
> > testing this soon with some of the Mozilla communities with your go
> ahead.
> >
> > Find the draft here:
> >
> https://drive.google.com/file/d/0B-3hqi7QsQVZNV9DMm9RRmFiblE/view?usp=sharing
> >
> > Thanks.
> >
> > Regards,
> >
> > Lawrence
> >
> > Community Manager
> > Mozilla Uganda | GenOpen
> >
> > _______________________________________________
> > Community-building mailing list
> > Community-building at mozilla.org
> > https://mail.mozilla.org/listinfo/community-building
> >
> _______________________________________________
> Community-building mailing list
> Community-building at mozilla.org
> https://mail.mozilla.org/listinfo/community-building
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.mozilla.org/pipermail/community-building/attachments/20141105/98392c67/attachment.html>


More information about the Community-building mailing list